Booking information

General information (The Austrian hotel regulations (AGBH) apply - any deviations are listed below.)

Arrival and departure

Arrival

The rooms and apartments are usually available from 3:00 p.m. on the day of arrival and are reserved for you until 7:00 p.m. Arrivals before 3 p.m. are possible upon prior request and vacant apartments. In general, we ask all guests to give us the approximate arrival time.

Departure

We ask our guests to vacate the apartment by 9:30 a.m. on the day of departure. In the event of early departure, the full invoice amount minus the tourist tax will be charged.

Late Check-In

A late check-in is possible if requested in advance via our key safe. Information is given in advance.

Parking

Our guests have their own garage and parking spaces directly at the house.

Your Stay

Bed linen

in the Apartment

Luggage

If you want to arrive earlier or leave later, there is the possibility of luggage storage.

Wifi - Internet

WiFi in the entire apartment

Towels / initial equipment

Towels and bath towels are ready to hand for our guests! Toilet paper, dishwasher taps, soap and shower gel as well as cosmetic towels

Pets

Are not allowed (allergy-friendly)

Smoking

You live in a non-smoking apartment. Please smoke on the beautiful terrace with a wonderful view!

Ski room

Storage room for your skis, ski boots and boot dryers is available.

Ski Rental

Our guests receive a 10% discount.

TV Program

Modern LED TVs with a large selection of programs and radio programs can be received.

Payment / other

Prepayment

In the case of firm reservations, we ask you to transfer a deposit of 30% of the booking amount to our account free of charge, so that we can make your booking binding. A booking is only binding once we have received the deposit. These and any cancellation costs that may arise can be covered by travel cancellation insurance. In the case of cancellations that reach us within the free cancellation period, advance payments made will be transferred back. (minus any bank charges, outside the SEPA area)

tax

€ 2.20 per person per night (from the year of birth 2002 in 2018) - subject to change!

Short Stay

Depending on the season and length of stay, a 10% surcharge is added and is included in the total price. During peak winter periods, the apartments are generally rented out weekly

Insurance

More than just cancellation insurance (without excess) for your vacation. Hotelstorno Plus also includes travel interruption, additional costs in the event of delayed arrival or an involuntary extension of vacation, and search and rescue costs. Entrust your vacation to the "Europaeische". Calculate your premium easily under: Europäische Reiseversicherung

Cancellations

The Austrian Hotel Regulations (AGBH) apply, deviating cancellation guidelines are stated separately. Cancellations are staggered as follows: If you want to cancel your booking with us, this is possible at any time free of charge up to 42 days before arrival Cancellations from the 42nd day before arrival will be staggered as follows: 30% from 42 days before arrival 50% from 14 days before arrival 100% from 7 days before arrival as well as in the event of no-show or earlier For reservations made before February 16, 21, separate conditions apply which have been communicated in the respective reservation confirmation. * For channel reservations (Booking.com, Mayrhofen.at, etc.) you will find the respective cancellation conditions in your channel reservation email be covered.

Corono Virus Info

If the border closes or travel warnings are in force at the start of the trip, cancellation is free of charge! Optionally, there is the option of additional coverage with European travel insurance.

Payment methods

The invoice must be paid in advance with the total amount upon arrival in cash or by bank transfer

Account details

Please note your name and the booking time on the transfer as the purpose of payment.
IBAN: AT88 2051 0000 0151 4538
BIC: SPSCAT22XXX

Contact

ApartArt Thanner

Zillerlände 495a
6290 Mayrhofen.

Mobile: +43 664 75082182
Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

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Our Partners


Alpenresort Thanner
 

Mountain Resort M&M