Booking information

General information (Valid regulations by general terms and conditions for the hotel industry 2006. - any deviations are listed below.)

Enjoy your holiday in Mayrhofen in a central yet quiet location...

Arrival: The apartments are available on the day of arrival normally at 3pm and will be reserved until 7pm. Arrivals before 3pm are possible upon prior request and free apartment. Please let us know your approximate arrival time.

Check-out: We ask our guests to check-out of the apartment on the day of departure until 9:30am. In case of early departure the full amount of the invoice minus local tax will be charged.

Deposit: For fixed reservations, we ask to transfer a deposit of 30% of the booking amount to our account free of charge, so that we can make your reservation binding. A booking will only be binding once the deposit has arrived. These and any applicable cancellation costs can be covered by a travel cancellation insurance.; In case of cancelation within the free cancelation period, the deposit will be paid back. (minus eventual bank fees, out of SEPA Area)

Luggage: Should you wish to arrive earlier or depart later, there is the possibility to leave your luggage

Towels/
start purchases of: Hand and bath towels are available for our guests!; Toilet paper, dishwasher taps, soap and shower gel as well facial tissues

Visitor's tax: Per person per night EUR 2,20 (from the year of birth 2002 in the year 2018) - subject to change without prior notice!

Short stay: Depending on season and lenght of stay 10% are added and are integrated in the apartment price.; In winter peak times the apartments are generally rented on weekly basis

Late check-in: A Late check-In is possible in case of early request via our key safe. The information will be sent in advance.

Parking: Our guests have their own garage as well as parking spaces directly at the house.

Smoking: You stay in a non-smoking apartment. Please smoke on the beautiful terrace with great views!

Travel insurance: More than just a cancellation insurance (no deductible) for your vacation. Hotel Cancellation Plus also includes travel cancellation, additional costs for late arrival or an involuntary holiday extension and search and rescue costs. Trust the 'European' your holiday. Simply calculate it on following link: European travel insurance

Ski room: Storage room for your ski and ski boots with boot dryer is available

Cancellations: The Austrian hotel regulations apply. Cancellation guidelines that apply differently are specified separately.; Cancellations are graded as follows:; If you want to cancel your booking with us, you can do so at any time free of charge up to 42 days before arrival.; Cancellation from the 42nd day before arrival are staggered as follows:; 30% from 42 days before arrival; 50% from 14 days before arrival; 100% from 7 days before arrival and in the event of no-show or early departure; For reservations made before 16.02.2021, separate conditions apply which have been communicated in the respective reservation confirmation.; *For channel reservations (booking.com, mayrhofen.at, etc.) you will find the respective cancellation conditions in your channel reservation email.; Cancellation costs incurred can be covered by our cancellation insurance.
Covid-19 Info: Cancellation free of charge is possible for border closings or travel warnings that are in force at the start of arrival!; There is also the option of taking out additional insurance. "European travel insurance"

TV programs: Modern LCD TVs with a wide selection of programs and radio programs can be received.

Type of payment: The Bill is the total price upon arrival in cash or to pay by bank transfer in advance

Account data: Please state your name as well as the booking time on the transfer.
IBAN: AT88 2051 0000 0151 4538
BIC: SPSCAT22XXX