Booking information
General information
Enjoy your holiday in Mayrhofen with our included services...
All prices are in EURO, excluding final cleaning, meals and local tax
- Arrival
- The apartments are available on the day of arrival normally at 3pm and will be reserved until 7pm. Arrivals before 3pm are possible upon prior request and free apartment. Please let us know your approximate arrival time.
- Check-out
- We ask our guests to check-out of the apartment on the day of departure until 9:30am. In case of early departure the full amount of the invoice minus local tax will be charged.
- Deposit
- For fixed reservations, we ask to transfer a deposit of 30% of the booking amount to our account free of charge, so that we can make your reservation binding. A booking will only be binding once the deposit has arrived. These and any applicable cancellation costs can be covered by a travel cancellation insurance.
- In case of cancelation within the free cancelation period, the deposit will be paid back. (minus eventual bank fees, out of SEPA Area)
- Bed linen
- in the apartment
- Luggage
- Should you wish to arrive earlier or depart later, there is the possibility to leave your luggage
- Free Wifi
- Wifi in the entire apartment
- Towels/
- start purchases of
- Hand and bath towels are available for our guests!
- Toilet paper, dishwasher taps, soap and shower gel as well facial tissues
- Pets
- Are not allowed (allergy friendly)
- Visitor's tax
- Per person per night EUR 2,20 (from the year of birth 2002 in the year 2018) - subject to change without prior notice!
- Short stay
- Depending on season and lenght of stay 10% are added and are integrated in the apartment price.
- In winter peak times the apartments are generally rented on weekly basis
- Late check-in
- A Late check-In is possible in case of early request via our key safe. The information will be sent in advance.
- Parking
- Our guests have their own garage as well as parking spaces directly at the house.
- Smoking
- You stay in a non-smoking apartment. Please smoke on the beautiful terrace with great views!
- Travel insurance
- More than just a cancellation insurance (no deductible) for your vacation. Hotel Cancellation Plus also includes travel cancellation, additional costs for late arrival or an involuntary holiday extension and search and rescue costs. Trust the 'European' your holiday. Simply calculate it on following link: European travel insurance
- Ski rental
- Our guests receive a discount of 10%.
- Ski room
- Storage room for your ski and ski boots with boot dryer is available
- Cancellations
- The Austrian hotel regulations apply.
- Cancellations are graded as follows:
up to 3 months before the agreed date of arrival free
up to 1 month prior to arrival 40% of the total arrangement price
up to 1 week before the arrival date 70% of the total arrangement price
in the last week before the day of arrival 90% of the total arrangement price. - In case of no-show or early departure, the total amount of the reservation will be charged.
- *For booking.com cancelation conditions, please check your booking.com reservation mail.
- TV programs
- Modern LCD TVs with a wide selection of programs and radio programs can be received.
- Type of payment
- The Bill is the total price upon arrival in cash or to pay by bank transfer in advance
- Account data
- Please state your name as well as the booking time on the transfer.
IBAN: AT88 2051 0000 0151 4538
BIC: SPSCAT22XXX
